Not resolved

I received a $90 charge to my card for shipping and handling of a product I did not order. When I ordered the free sample, I checked carefully to make certain there were no "hidden" agreements.

Nothing was said about shipping a product without my approval. I called the company when I received the charge, I was told the charge was for "shipping and handling" for a 14 day trial--after that, they would charge me for the product! Total scam. The product didn't work and $90 for shipping and handling is crazy.

I was told if I returned the product, they would credit my account but I am not holding my breath. Don't order this product!

Product or Service Mentioned: Bella Serata Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $90.

Preferred solution: Full refund.

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