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Bella Serata - SCAM to get your Credit Card Information

1.0
Details
Ordered the "free trial" and did not receive ANY information about the product or monthly delivery in the first shipment. I tried it and did not care for the product. Next thing I know, I'm being charged over $160 for another shipment a month later. Apparently if you don't cancel this within 14 days of your order (you don't receive it that quickly), you are stuck with getting this and paying for it monthly without notification. I chatted with my credit card carrier, and they said that even if I report a stolen card and get a new card/number, they will continue to charge to the account. I have emailed the company, and will be calling them tomorrow.
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Review
#1124792 Review #1124792 is a subjective opinion of poster.
Cons
  • Company did not provide contact info
  • Misleading advertisement
  • Scam to get your credit card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$180
Preferred solution
Cancel ALL future shipments AND charges for these products.
Tags
  • Deceptive pricing practices
  • Deceptive Marketing Practices
  • Bella Serata Scam
1.1
Details
An ad led me to believe I could try Bella Serata for free & only pay $4.95 shipping. "No obligation" they said. "No subscription" keep if not completely satisfied. Then less than 1 month later my credit card is automatically billed almost $90.00! Bella Serata 1-800 #...
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1 comment
Anonymous
#1395565

Company is a rip off!! Do not send for sample because they send their product and charge you for not canceling order.

Review
#1119472 Review #1119472 is a subjective opinion of poster.
Reason of review
Problems with payment

Bella Serata - Complaint

The free trial is very misleading! My card was charged over $100.00 after the free trial period and i didn't authorize to buy any more of their products! I didn't see any difference in my skin after using the trial products. I contacted their customer service dept and asked for a refund for both products they charged my card, but only received 1 confirmation of 1 product being refunded! I want ALL of the money charged to my card post trial period back! I believe this is a scam!
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Review
#1117397 Review #1117397 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Bella Serata - A total scam of a poor quality product

1.0
Details
Invited to send for a 'free sample', and the distorted, slanted conditions says you will be automatically enrolled in a monthly shipment of their products, which you do not really understand, of this crap which are nothing but watery , non working junk products. This company, plus the other names they go under, need to be stopped and the principal , Courtney Price JAILED. Phone calls to STOP the monthly withdrawals from my Debit card have not worked....I continue to get this junk product which I do not want. Will Consumer Protection agency get into this scam? They continue to cheat people and steal from them.
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Review
#1116198 Review #1116198 is a subjective opinion of poster.
Cons
  • This is a scam
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
Beware -- This IS a scam! When I signed up for the "trail/sample" it was with the understanding that I could cancel any future orders. I was given a phone number to call if I had any questions. I received the product within days. Someone even called me with in a week...
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1 comment
Anonymous
#1384754

Total Fraud. It doesn't work.

They changed me $180 dollars for 2 small samples of Vaseline and I was not able to return it easily. I had to ask my bank to help me. Very rude costumer service.

At some point they gave me a totally wrong return address, but I was prepared so they could not cheat on me. HORRIBLE, horrible, just avoid them.

Review
#1114670 Review #1114670 is a subjective opinion of poster.
Cons
  • Scam to get your credit card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$180
Preferred solution
Let the company propose a solution

Bella Serata total shameless scammers!!!!!

1.0
Details
got the free samples, and suddenly discovered unauthorised "automatic" charges on my card about two weeks later. had no idea who were those charges from and when i looked it up I found this under their terms and conditions: "By placing an order with us, you agree to our full terms and conditions and the enrollment our monthly auto-ship program, where you will immediately be billed the shipping and handling amount of $4.93. We will then immediately ship you your first bottle ... In 18 days ( approximately 4 days for shipping and 14 days to try the product ), your credit card will be automatically charged the full retail price of $84.94. You will then be shipped a recurring supply of our product every 30 days. Two days before the free trial period ends, you will be notified via email in order to inform you that your card will imminently be charged unless you take action to cancel the trial. Two days later, you will be charged $84.94 + $4.93(S&H) for each recurring product that is shipped to you until you cancel..." needless to say that it is absolutely impossible to reach the customer service at the numbers listed, they replied to one email of mine saying they canceled my membership but when i was trying to reach them to make sure i will get credit for the charges they made I was not able to reach any phone number or get a respond via email.
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Review
#1113169 Review #1113169 is a subjective opinion of poster.
Cons
  • Nocustomer service overcharged
  • Bad experience -charged incorrectly
  • Scam to get your credit card
Reason of review
completely ripped off and lied to!!!!
Loss
$175
Preferred solution
Full refund
Tags
  • Deceptive Marketing Practices
  • Scam
  • Bella Serata Scam

Bella Serata - Awful product period

1.0
Details
Then I found out it was founded by. In other than Victoria Olsteen Joel Olsteens wife after they had to step down from their church because they didn't open the church to victims of hurricane Harvey after making billions. I was furious. No wonder. Now they have to peddle another worthless scam
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Review
#1110435 Review #1110435 is a subjective opinion of poster.

Bella Serata - Scam!

I ordered the trial size and paid for shipping ($4.95). About a week later I was charged $89 on my credit card. I never ordered this product and never authorized this company to charge my account. I emailed them about refunding the $89 and their response was to call them. The numbers they provide do not work. They still have not given my money back. Total scam and I'm upset I fell for it.
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Review
#1109546 Review #1109546 is a subjective opinion of poster.
Reason of review
Problems with payment

Bella Serata - When you call hear is what they say, "All circuits are busy"

1.0
Details
I want to cancel my member subscription (before my 14 days are up), but they will not answer the phone! SCAM. Isn't this Joel Olsteen's wife pushing this product? Both should be in jail - Her for this bella serata scam and Him for NOT taking in the "poor and needy" (as Jesus instructed us to do) during Hurricane Harvey. I have called at least 200 (yes, TWO HUNDRED) times and you ALWAYS get a recording. I tried looking them up with the BBB and they are not even listed. Advice for those in my situation: Call your bank and explain (make complaint) and they will cancel out that credit card and give you a new one.
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Review
#1109512 Review #1109512 is a subjective opinion of poster.
Cons
  • This is a scam
  • Customer service
  • Total scam
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • BBB involvement
PLEASE DO NOT PURCHASE THIS PRODUCT IT IS A SCAM!!!! THEY KEEP SENDING THE PRODUCT AND CHARGING MY ACCOUNT. ALSO THE PRODUCT SUCKS !!!!! THERE ARE NO PHONE NUMBERS TO CONTACT. THANKFULLY MY CREDIT CARD COMPANY HAD THE PHONE NUMBER. I CALLED THE NUMBER AND THEY JUST...
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2 comments
Anonymous
#1375778

I found these phone numbers off of my credit card account

855-201-0497

And 844-597-0651 (which said all circuits are busy so I couldn't get through)

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Review
#1108589 Review #1108589 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy