Not resolved

SCAM ALERT. I, like many others ordered the trial samples and within a week after receiving the products was billed around $190.00.

I sent the products back unopened and requested a refund which I didn't get. So I called and was on the phone for about 30 minutes arguing to get my money back. I was told I didn't get an approval for the return so they couldn't return the money. After arguing more I was told they would give me 35% back, we argued more then was offered 60% back.

Then she put me on hold to talk to her supervisor and offered me 75% back. I told her why should I pay anything since I returned the order unopened. This went on and on until I FINALLY got all my money back.

I still spent around $17 in shipping back and forth. WHAT A SCAM!!

Product or Service Mentioned: Bella Serata Eye Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from May 30, 2017.
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