Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I purchased a sample of Bella Serata for the cost of shipping and handling. I didn't realize I had also somehow signed up to receive monthly shipments of this garbage product and be charged $98 each time!

I only found out when I received my second shipment of product a month later. By then, they had charged my credit card twice!

(Even though I'd only received one additional shipment.) The phone number on the website goes to a recording and nobody answers. Fortunately, my credit card company disputed the charges and put a hold on paying them so even though there is literally no way to cancel my bogus "subscription" they'll never get another penny from me!

Product or Service Mentioned: Bella Serata Face Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Scam offer - no contact information for company.

Company wrote 0 public responses to the review from Sep 29, 2017.
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