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I was really excited to try Bella Serata after I read about the free trial online. I received the shipment quickly, but wasn't that impressed with the actual product.

I ended up giving it to my mom and sticking with my current skin regimen. I was shocked today when I received another shipment of the cream. I hadn't realized when I ordered the trial that I was going to receive automatic shipments. I called the company and was offered several discounts to continue, but I just wanted to return the shipment and be removed from receiving them.

I found out that I would have to pay to ship it back to Florida and also a $9.95 restocking fee for each bottle I was returning. I am so disappointed that when I'm done shipping it back, I will have paid $40 for nothing. Seriously? I didn't ask for this last shipment and I definitely didn't want it.

The "free" trial didn't end up being free at all. What a letdown!

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

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