Product: Bella Serata Cream Free Trial Clear all filters (41 of 41 reviews match)
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Bella Serata - SCAM WATCH OUT DONT USE CREDIT CARD U WILL BE SORRY

1.0
Details
I SENT ITEM BACK COMPANY DOESNT REFUND MONEY I WILL NEVER TRUST AGAIN when it says free just pay shipping charges Watch out Dont believe it
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Review
#1189365 Review #1189365 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Reason of review
Problems with payment

Bella Serata - Fraudulent Charges

1.0
Details
I paid for a ONE TIME purchase of this skin cream. I made sure to call customer service to ENSURE that I was not going to be charged some recurring fee or signing up for a subscription that I didn't want. The phone agent just kept dodging the question and going on and on about how good the product was and that I wouldn't regret it. Stupidly, I bought the product. A couple weeks later, I was charged $90.00. The EXACT thing I tried to avoid by calling customer service. When I called to get a refund, the company REFUSED to give me ANY money back. I called within 12 hours of the $90.00 and they said I signed a contract (I didn't) for an ongoing subscription for this skin cream. I offered to send the product back (completely untouched and unused). They STILL REFUSED. Now I am out $90.00 for a product I didn't really want in the first place. I don't even want to use it on principal. What a *** company!
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Review
#1151939 Review #1151939 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Cons
  • Total scam
  • Misleading advertisement
  • Bad experience -charged incorrectly
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Tags
  • Deceptive pricing practices
  • BBB involvement
  • Bella Serata Scam
  • Fradulent Adv
  • Bella Serata Rip Off
1.3
Details
Can someone tell us how to report this company so others do not get scammed too?Where can we turn to make them give us our money back? How do we put them out of business? Surely there must be some way to stop these kinds of scams. I had to cancel my debit card to stop...
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1 comment
Anonymous
#1440389

Big rip off!Huge scam. These people running this company should be jail and never see the day of light again

Review
#1148472 Review #1148472 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Pros
  • Eye cream
  • Trial size came quickly no credible contact info
Cons
  • I feel like i have been scammed
  • Scam they pulled
Reason of review
Return, Exchange or Cancellation Policy
Loss
$188
Preferred solution
Full refund
Tags
  • Deceptive Marketing Practices

Bella Serata - Bell Serata Scam

Same thing happened to me! A $1charge on my card. Then, for 2 mknths after a monthly charge of $94.00! I wont shop on WISH ever again!
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Review
#1142814 Review #1142814 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Reason of review
Problems with payment
1.0
Details
My wife ordered the free sample and provided the credit card for the free sample.I later found a $94 charge to our credit card. Absolute scam. Showed up as "MUDBUGCREAM" on the statement. Had to find out what it was from the phone number on the credit card transaction....
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Review
#1142553 Review #1142553 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Reason of review
Scam
Loss
$100
Preferred solution
Full refund

Bella serata

1.0
Details
I bought one free sample of bella aerata and paid only for the shipping 4.95 , turns out they send me 3 times with months apart three creams and automatically purchased the creams for $89 . Not only that but suddenly there’s been purchased with my card that I haven’t done. I am very disappointed . This is totally a FRAUD.
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Review
#1141244 Review #1141244 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Reason of review
Problems with payment

Bella Serata - Disappointed

Tried product as a trial, do not want any additional products but unable to return no return address of course so you are stuck. I DO NOT WANT this.
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Review
#1137795 Review #1137795 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Bella Serata total shameless scammers!!!!!

1.0
Details
got the free samples, and suddenly discovered unauthorised "automatic" charges on my card about two weeks later. had no idea who were those charges from and when i looked it up I found this under their terms and conditions: "By placing an order with us, you agree to our full terms and conditions and the enrollment our monthly auto-ship program, where you will immediately be billed the shipping and handling amount of $4.93. We will then immediately ship you your first bottle ... In 18 days ( approximately 4 days for shipping and 14 days to try the product ), your credit card will be automatically charged the full retail price of $84.94. You will then be shipped a recurring supply of our product every 30 days. Two days before the free trial period ends, you will be notified via email in order to inform you that your card will imminently be charged unless you take action to cancel the trial. Two days later, you will be charged $84.94 + $4.93(S&H) for each recurring product that is shipped to you until you cancel..." needless to say that it is absolutely impossible to reach the customer service at the numbers listed, they replied to one email of mine saying they canceled my membership but when i was trying to reach them to make sure i will get credit for the charges they made I was not able to reach any phone number or get a respond via email.
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Review
#1113169 Review #1113169 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Cons
  • Nocustomer service overcharged
  • Being scammed
  • Scam to get your credit card
Reason of review
completely ripped off and lied to!!!!
Loss
$175
Preferred solution
Full refund
Tags
  • Deceptive Marketing Practices
  • Scam
  • Bella Serata Scam

Bella Serata - Scam! Worst experience ever!

On 8/2/2017, a skin care promotion on my LinkedIn newsfeed caught my attention. It was a video showing how young someone looks like after applying Bella Searta, followed by a free trial order link. I want to give it a try! In the end, I only need pay $4.69 shipping fee. On 9/20/2017,I surprisingly received another package from them. I did not sign up for monthly subscription and I did not intend to after trying them a few days! I went to check my credit card, and guess what? They charged me $368 (in six different charges) since August! I called them next morning. The customer service said it was my fault not reading the terms and refused to issue me the refund, and also hung up on me. Can something be done to stop them fooling consumers like this? I'm so pissed right now~~~~~
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Review
#1103813 Review #1103813 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Cons
  • Scam to get your credit card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$364
Preferred solution
Full refund

Contact Bella Serata Customer Service

Mailing Address:
Bella Serata
PO Box 41542
Saint Petersburg, Florida 33743-1542
United States
Phone:
(877) 371-4568
All Bella Serata Contacts
1.0
Details
8/17/17 I recieved a sample of cream. tried it got a rash. didn't think nothing of it. Perhaps two weeks later checked my checking bal. noticed it was lower than expected. check called the bank Bella had taken 83.03 out of account. mind you there was nonotice that it...
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1 comment
didogoodle_66
#1369727

these types of scams must stop. banks and people need to be more careful .

when caught they should be prosecuted to the fullest and them some . my time is worth something as well .

my day is shot. i'm frazzled and feel betrayed.

Review
#1101181 Review #1101181 is a subjective opinion of poster.
Service
Bella Serata Cream Free Trial
Pros
  • Trial size came quickly no credible contact info
Cons
  • Nocustomer service overcharged
Reason of review
Problems with payment
Loss
$180
Preferred solution
cancell even though never signed commitment. full reimbursment to bank also. lose my info.
Tags
  • Deceptive pricing practices
  • BBB involvement
  • Scam
  • Fradulent Adv