Filter by rating
filters
Product:
Show
1.0
Details
8/17/17 I recieved a sample of cream. tried it got a rash. didn't think nothing of it. Perhaps two weeks later checked my checking bal. noticed it was lower than expected. check called the bank Bella had taken 83.03 out of account. mind you there was nonotice that it...
View full review
1 comment
didogoodle_66
#1369727

these types of scams must stop. banks and people need to be more careful .

when caught they should be prosecuted to the fullest and them some . my time is worth something as well .

my day is shot. i'm frazzled and feel betrayed.

Review
#1101181 Review #1101181 is a subjective opinion of poster.
Pros
  • Trial size came quickly no credible contact info
Cons
  • Nocustomer service overcharged
Reason of review
Problems with payment
Loss
$180
Preferred solution
cancell even though never signed commitment. full reimbursment to bank also. lose my info.
Tags
  • Deceptive pricing practices
  • BBB involvement
  • Scam
  • Fradulent Adv

Bella Serata - Scam do not order

1.0
Details
This is a total scam. I returned product that was sent out to me and they still not refund my money. When I called in to check on it first they told me I had to have a tracking number for my return because they wouldn't know if it received it. Five minutes later they could see the date I made the return. I had an email confirmation from them and offered to forward it to the representative but she said no and they couldn't refund my money. The product does not meet their advertising information. It is basically a bait an switch. Do not order. I talked to a supervisor and she was worse and actually hung up on me. Terrible.
View full review
Review
#1099907 Review #1099907 is a subjective opinion of poster.
Cons
  • Scam - free trial just a way to get your card for future charges
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Deceptive Marketing Practices

Bella Serata - OVERCHARGED WITHOUT MY AUTHORIZATION

I SIGNED UP FOR THE FREE TRIAL OF BELLA SARATA (2 ITEMS) AND PAID FOR THE SHIPPING FEES. MY BANK STATEMENT SHOWS TWO ITEMS BILLED TO MY CHECKING ACCOUNT INTHE AMOUNT OF $84 DOLLARS FOR EACH ITEM..HOW SCREWED IS THAT..NO AUTHORIZATION WAS GIVIN TO DO THIS TRASACTION..HOW IS IT POSSIBLE FOR A COMPANY TO BE ABLE JUST BILL MY BANK AND GET PAID..NOW I HAVE TOP GO THRU THE PROCESS OF CHANGING MY CHECKING ACCOUNT NUMBER AND WAIT THE BUSINESS DAYS FOR A NEW DEBT CARD..THIS IS A WASTE OF TIME. AND THE PRODUCT HAS NOT MADE A DIFFERENCE USING IT I GOT SCAMMED NOT ONLY ONE WAY. THE PRODUCT DIDNT WORK AND I GOT CHARGED FULL PRICE FOR IT..
View full review
Review
#1098330 Review #1098330 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$168
Preferred solution
Full refund

Bella Serata - *** SCAMMERS

Online it said "free sample" jus pay shipping. NOTHING SAID about a trial. When it said to add the serum for $4.95 it froze up n charged me for it. 2 wks later it charged mycard 2 transactions of over almost $89. I call n they were no help cuz its pass the 2 wk trial. What trial??? Bunch of BS. I curse them all to ***!!!
View full review
Review
#1095036 Review #1095036 is a subjective opinion of poster.
Reason of review
Problems with payment

Bella Serata - BAD CUSTOMER SERVICE

Customer service wound not listen keep trying to sell me product..I asked for supervisor CS said no supervisor ....not ture.....Needs to be trained in CS!!!!!!
View full review
Review
#1091833 Review #1091833 is a subjective opinion of poster.
Reason of review
Poor customer service
1.1
Details
I ordered a "free" sample of the Bella Serata moisture cream and eye serum for my wife to try. It came in an unmarked brown box with no information about the product or the company selling it. A week later I spotted two charges to my credit card, on labeled "cream" and...
View full review
Review
#1089651 Review #1089651 is a subjective opinion of poster.
Cons
  • Total scam
Reason of review
Problems with payment

Bella Serata - SCAM ARTISTS...BEWARE!!!!

I ordered the Belle Serata Serum and Moisturizer @ $4.97 for s/h...I checked my bank acct to see if my check from my job had posted and saw there was an unauthorized transaction of $89.03. I called Customer service which said, the 14 days started the day of the order! Fraud! HOW IS THAT WHEN THE PRODUCT WASN'T IN MY POSSESSION FOR 14 DAYS?! SOMEBODY has to do SOMETHING! I'm reporting them to Better Business Bureau!!! Everyone that feel they were scammed should!
View full review
Review
#1089161 Review #1089161 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
My wife and I saw the ad online with Joel Osteen (former pastor of Lakewood Church) recommending the product. The ad said the sample was free and that we only pay $4.95 for shipping and handling. When I made the order the final page crashed so that I was not able to...
View full review
Review
#1088511 Review #1088511 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Bella Serata - I paid 4.95 each for face cream and face serum. I love this

4.9
Details
I am thrilled with the products. My face feels like a baby's and is glowing.
View full review
Review
#1088308 Review #1088308 is a subjective opinion of poster.
Reason of review
Good quality
Ordered the "free trial" of Bella Serata Revitalizing Moisturizer and 2 weeks later found an unauthorized charge on my card for $89. Called Customer Service to have it reversed only to learn the "free trial" has a time limit-14 days and you must call to cancel within...
View full review
1 comment
Anonymous
#1359324

Very deceptive!!! Do not recommend to anyone!! Was not aware of any 14 day trial!!

Review
#1086204 Review #1086204 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy