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Bella Serata - Don't be fooled!

1.0
Details
I purchased a sample of Bella Serata for the cost of shipping and handling. I didn't realize I had also somehow signed up to receive monthly shipments of this garbage product and be charged $98 each time! I only found out when I received my second shipment of product a month later. By then, they had charged my credit card twice! (Even though I'd only received one additional shipment.) The phone number on the website goes to a recording and nobody answers. Fortunately, my credit card company disputed the charges and put a hold on paying them so even though there is literally no way to cancel my bogus "subscription" they'll never get another penny from me!
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Review
#1108218 Review #1108218 is a subjective opinion of poster.
Cons
  • Scam offer - no contact information for company
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Tags
  • Deceptive Marketing Practices
  • Scam
  • Bella Serata Scam
  • Fradulent Adv
  • Bella Serata Rip Off

Bella Serata - SCAM alert!

On September 7th I received my "free trial" and started using the product. Thank goodness I put it on my debit card. I was texted by my bank - Fraud Division at 1:34 AM a few days ago that they had a charge of $89.00 trying to be charged on my account. They cancelled my debit card and will be sending me a new one. I didn't recognize the name and knew what I had just purchased that evening so I knew the last charge. The bank told me that There had been a previous purchase and then the light went on. Very bad!
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Review
#1107672 Review #1107672 is a subjective opinion of poster.
Reason of review
Problems with payment
Resolved

Resolved: Do not purchase the trial size of Bella Serata

I read the scam reviews, after purchasing the trial size, and checked my credit card this morning. There were two pending charges for the full size of the eye serum and face cream. I also did not want the trial size of the eye serum, but got it anyway. I had to cancel my credit card and have a new one issued. This is the worst way to do business. I do not recommend them at all. No where in the free trial offer does it state that future charges will occur. I did not receive an email stating that the full size product was to be shipped. I would never had known if I didn't randomly look up the product on Google.
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Review
#1106486 Review #1106486 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Misleading advertisement
  • No contact information for customer service
  • Scam - free trial just a way to get your card for future charges
Reason of review
Sent full size product without my knowledge or consent
Tags
  • Deceptive pricing practices
  • Deceptive Marketing Practices
  • Bella Serata Scam

Bella Serata - These so-called facial cream exploiters will break U!!!!

I ordered a free trial facial cream last year, basically what I am saying is PLEASE read all the terms & conditions that they have to provide. The trial date starts from the day U order this crap, U have 14 days to try it, then they will drain your bank account. 14 days to know if the product works is outrageous to begin with, takes at least 4 to 5 days to receive this stuff, so that leaves U just 10 days before they rip U off!! NO refunds if U don't cancel in time, that's Y it is imperative to READ the fine print!!!!
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Review
#1106460 Review #1106460 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

I have also been scammed by Bella Serata.

I replied to an offer for the face cream and the eye cream...a free sample of each and I was only to pay shipping and handling. Received full size of both and had $84.94 and $89.03 paid with my debit card. I have argued with them to no avail. The first customer service person I spoke with gave me a return number and was somewhat helpful after I repeatedly refused offers of other products. Today the "supervisor" was rude and told me I was past the 30 day refund deadline. I will continue to harass them until they refund my money. I will be returning the products. Leslie Anderson
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Review
#1106023 Review #1106023 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$173
Preferred solution
Full refund
Tags
  • Deceptive Marketing Practices
  • Scam
  • Fradulent Adv

Bella Serata & so called facial creams

1.0
Details
If U get a free trial of any of this crap, make sure U read the terms & condition, U have only 14 days usually to respond or they will break U, the 14 days start from the day U order it, not when U receive it. BEWARE I don't know how any consumer can make up their mind what to buy, does anyone out there have any idea how much of this so-called youthful cream is roaming the earth. I don't know how w/ a clear conscience they can endorse this stuff, but again it is up to the consumer to read the FINE print, it's a scam!!!!
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Review
#1105322 Review #1105322 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$375
Preferred solution
Quit making this obsurd product, toooo many out there

Bella Serata - Use FAKE celebrity endorsements

Ppl see a produced linked to one of their fav and trusted celebrities and think it's ok then. It's a lie. This company has posted many celebrities as their customers. Even stating certain celebrities as being the creator, influenced by personal tragedy or skin cancer advocates. Lies!!'
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Review
#1103883 Review #1103883 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Bella Serata - cancel

I want to cancel your product, you have tried to charge my credit card without my consent. I have cancelled credit card, No where does this say it is an automatic shipment, and you do not included anything in the package when it was sent. No phone number, no address or anything to cancel.
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Review
#1105620 Review #1105620 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Bella Serata - Scam! Worst experience ever!

On 8/2/2017, a skin care promotion on my LinkedIn newsfeed caught my attention. It was a video showing how young someone looks like after applying Bella Searta, followed by a free trial order link. I want to give it a try! In the end, I only need pay $4.69 shipping fee. On 9/20/2017,I surprisingly received another package from them. I did not sign up for monthly subscription and I did not intend to after trying them a few days! I went to check my credit card, and guess what? They charged me $368 (in six different charges) since August! I called them next morning. The customer service said it was my fault not reading the terms and refused to issue me the refund, and also hung up on me. Can something be done to stop them fooling consumers like this? I'm so pissed right now~~~~~
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Review
#1103813 Review #1103813 is a subjective opinion of poster.
Cons
  • Scam to get your credit card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$364
Preferred solution
Full refund

Bella Serata - THIEVES!

1.0
Details
This is a scam. Not only does the cream not do anything, they charge your credit card a ridiculous amount of money if you don't return the cream in 14 days. The Osteen's do not endorse this product. Everything about it is a lie. SHAME ON THESE THIEVES!!!
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Review
#1103186 Review #1103186 is a subjective opinion of poster.
Reason of review
Problems with payment